We would like to inform you of the Customer Support service schedule during Chuseok, one of Korea’s major traditional holidays, as well as the schedule for distributing compensation

items via in-game mail during the holiday period.

We wish all our Heroes a warm, joyful, and fulfilling Chuseok holiday.

■ Customer Support Closure Schedule

Closure Period: September 24, 2026 (Thursday) – September 25, 2026 (Friday)

Regular Service Resumes: September 28, 2026 (Monday)

Inquiries submitted during the holiday period will be reviewed and answered in the order they were received after Customer Support resumes

normal operations on September 28, 2026 (Monday).

■ Reward Notice

Period: 00:00 – 23:59 KST on the scheduled day (upon login)

How to Claim: Re-log in to the game and check your Mailbox.

Thank you for your understanding and continued support.